Frequently Asked Questions

Yes, it is possible. We encourage you to first receive a consultation to understand your condition before considering treatment. Our consultation rooms are completely private, ensuring your privacy is maintained. Please feel free to share any concerns about your symptoms or anxieties you may have about undergoing treatment.

Our clinic will never pressure you into treatment. Please take your time to consider everything thoroughly after returning home.

No problem at all—many clients visit without having a clear idea of what they want.
Our counselors will listen carefully to your concerns and suggest treatments and procedures tailored to your symptoms and worries. Our counseling rooms are completely private, ensuring your confidentiality. Please feel free to consult with us, even about minor concerns.

Yes, it is possible. When selecting your appointment menu, please choose “Consultation + Same-Day Treatment”.
For Counseling + Same-Day Treatment, the ¥3,300 counseling fee is waived.

Approximately 60 minutes.

You can change your appointment date and time via My Page up to 48 hours before the scheduled appointment.
For instructions on changing your appointment, please refer to the Help section.
Changes made the day before or on the day of your appointment can only be made by phone.

You may come to the clinic wearing makeup.
Please rest assured that we provide cleansing products, facial cleansers, towels, hair turbans, toner, moisturizer, and sunscreen at our clinic. Additionally, if makeup application is possible after your treatment, you may apply makeup before leaving. Please bring your touch-up makeup items.

If you wish to touch up your makeup after treatment, please bring your makeup tools as needed.

The My Page you registered when making your appointment serves as your patient ID card. Bringing a smartphone or tablet that can display your My Page is all you need.

We will adjust and manage the anesthesia and dosage while also administering anti-nausea medication, so please rest assured.

Congratulations on your upcoming wedding. To prepare for your ceremony and pre-wedding photos and look your best, it’s best to consult with us at least 6 months before the wedding.
Even if we recommend treatments, visiting just 1-2 months before the wedding may not allow enough sessions due to downtime and treatment intervals, potentially preventing optimal results. Therefore, we encourage you to come in for a consultation as early as possible.

For counseling-only appointments, payment is required upfront via credit card. The credit card registered during your appointment booking or membership registration will be charged.

Payment is due after your consultation. Payment will be processed using the credit card registered during your appointment booking or membership registration.
If you wish to pay in cash, please inform us at the time of payment.

Please use the installment plan (3, 6, or 24 payments) available with your registered credit card.

All treatments at our clinic are private medical services, so insurance does not apply.

1Minors under 18 years of age require a parental consent form to receive counseling or treatment. Please have the parent or guardian download the Minor Treatment Consent Form, fill it out by hand, sign it, affix their seal, and bring it with them.

Individuals aged 18 or older may receive counseling and treatments independently.

Yes, you can. However, you cannot receive the same treatment menu at the same time.

Our clinic has its own dedicated parking lot (free of charge). It is located on the lower level of the building, so after getting out of your car, you can take the elevator directly to the 1st floor.
The parking lot is indoors within the building’s shuttered area, so you can receive your examination without worrying about privacy or your vehicle.

We sincerely apologize, but we cannot accommodate patients accompanied by children in elementary school or younger. We appreciate your understanding.

The monitor recruitment requirements are as follows:

• Must be able to attend follow-up visits for observation.
• Must consent to having case photos published on the following official media (official website, related sites, official SNS, pamphlets, etc.).
• Eligibility for the monitor program requires screening.
• Signing the monitor consent form is required.
• Treatment may be declined based on symptoms or our clinic’s policies.