Privacy Policy

Yokohama Yamate Clinic (hereinafter referred to as “our clinic”) has established the following Privacy Policy (hereinafter referred to as “this Policy”) and strives to appropriately protect personal information so that all users can utilize our services with peace of mind.

Collection and Use of Personal Information

The Clinic collects and uses customers’ personal information, including email addresses, postal codes, addresses, names, ages, and telephone numbers, through lawful and appropriate means, in compliance with the Personal Information Protection Act, other relevant laws and regulations, and this Policy.

Purpose of Use of Personal Information

Our clinic uses customers’ personal information within the scope of the following purposes of use or within the scope of purposes clearly evident from the circumstances of its acquisition. We will not use it for other purposes except with the individual’s consent or when permitted by law. The specific purposes of use are as follows.

  1. Matters related to registration acceptance, identity verification, service provision, maintenance, protection, and improvement concerning our hospital
  2. Providing information about our hospital, confirming inquiry details, and responding to inquiries
  3. Notifying about changes to our hospital’s terms, policies, etc.
  4. Providing information to affiliated companies, partner medical institutions, and physicians
  5. Creation of statistical data concerning our hospital
  6. Distribution of advertising and promotional information for our hospital or our partner companies
  7. Other cases where necessary for our hospital to conduct its business operations
Correction of Personal Information

When requested by the individual to correct, add, or delete the content of personal information (hereinafter referred to as “correction”), our hospital will, except where special procedures are prescribed by other laws and regulations, promptly conduct necessary investigations within the scope necessary to achieve the purpose of use. Based on the results, we will correct the content of the personal information.

Management of Personal Information

To protect personal information from unauthorized access, alteration, destruction, leakage, loss, etc., our hospital maintains security systems and educates relevant employees. We also enter into contracts with affiliated medical institutions and others, obligating them to manage personal information appropriately.

Revisions to the Privacy Policy

Our hospital may review and revise this policy as necessary without prior notice. Revisions shall take effect upon publication on our hospital website or other designated channels.

Established: January 20, 2023